Placing an Order With us is Easy
Thanks for your interest in using our awesome editing and proofreading services. This page is meant to guide you on the steps to take while placing an order with us.
Before you place an order, please ensure you create an account first. Although it is not mandatory to create an account with us, we recommend that you create an account to make it easy for us to send files to you by uploading them in your account. However, we also send documents via email if a client does not have an account with us. To create an account sign up here. To place an order, kindly:
1. Select "Order Now"
The "Order Now" button is at the top menu of each page. Clicking on "Order Now" will open the order form. Fill out the order form by indicating the following:
a). The title or topic of your document.
b). The type of work. Specify whether you want developmental editing, copyediting, or proofreading.
c). The number of pages your manuscript or document has.
d). The urgency or turn-around time.
2. Provide all the Instructions
On the order form, there is an option for providing your order description. Give as much details as possible indicating how you want your manuscript to be edited to facilitate successful and timely completion. If you have any feedback from the publisher, supervisor, or reviewer, enter the feedback in this section.
3. Send the Manuscript or Document via E-mail
You have the option of sending the manuscript via our email: info@subtle-editors.com, or uploading the manuscript in your account. We will confirm getting the document(s) within 30 minutes.
If you have any special request, liaise with our customer support team before placing the order so that we can assist you promptly. We always have our team on live chat during the day and at night.
4. Make the Payment
Payment is made upfront before the work can be assigned to an editor. All our return customers enjoy a 10% discount. To activate the discount, enter the code SE10 in the discount slot. Our payment system is very secure because it is anchored on the PayPal platform. You can make your payment using your PayPal account, debit, or credit card, and you get instant payment confirmation via email once the payment goes through.
5. Ensure your E-mail is Correct
All completed orders are uploaded in the client's account and also delivered to the client via email, so ensure you provide a valid email address. You are welcome to sign up for an online account with us to enable us get completed orders efficiently in case your email has issues.
6. Correspondence
You can communicate with us by phone, email, or live chat. However, we prefer to use live chat or email because it enables our customer support staff to have records of your correspondence and thus be able to effectively help you or follow up on your order. You can also leave a comment or inquiry in your account, and we will get the message in real-time and assist you instantly.